k-sync
Back to blog

Shopify email vs Klaviyo vs omnisend: which to use after WooCommerce (2026)

Comparing Shopify Email, Klaviyo, and Omnisend for post-WooCommerce migration — pricing, automation features, segmentation, SMS, and which platform is right for your store size.

·By k-sync
5 min read · 997 words

After migrating from WooCommerce to Shopify, your email marketing setup needs to be reconnected. WooCommerce stores typically use Mailchimp, Klaviyo, AutomateWoo, or a combination. Shopify has its own email marketing tool (Shopify Email), and there are dedicated platforms with deep Shopify integration. This guide compares your options to help you choose the right platform.

The options at a glance

Shopify Email

Shopify's built-in email marketing tool. Available in all Shopify plans.

Klaviyo

The leading email + SMS platform for ecommerce, especially DTC Shopify brands.

Omnisend

Email + SMS + push notification platform focused on ecommerce. Strong alternative to Klaviyo at lower cost.

Mailchimp

Popular general-purpose email platform. Less ecommerce-focused than Klaviyo/Omnisend.

Brevo (formerly Sendinblue)

Feature comparison table

FeatureShopify EmailKlaviyoOmnisend
Starting priceFree ($1/1k after 10k)Free (limited) / $20+Free (limited) / $16+
Shopify data syncNative (deep)Deep API syncGood API sync
Automation complexityBasicAdvancedGood
SegmentationShopify SegmentsAny event/propertyGood event-based
SMSNoYes (add-on)Yes (included)
Web pushNoNoYes
A/B testingNoYesYes
Predictive analyticsNoYes (CLV, churn)Limited
Product recommendationsBasic (manual)AI-poweredPurchase history-based
Ease of useVery easyModerate learning curveEasy
Best for store sizeSmall, budgetMedium to enterpriseSmall to medium

Migrating from WooCommerce email tools

If you were on Mailchimp

If you were on AutomateWoo

AutomateWoo has no direct Shopify equivalent. Migrate to Klaviyo:

If you were on Klaviyo

Reconnect Klaviyo to Shopify (remove WooCommerce integration, add Shopify integration):

  1. In Klaviyo → Integrations → WooCommerce → Disconnect
  2. Integrations → Shopify → Connect → enter your Shopify store URL
  3. Historical order data syncs from Shopify into Klaviyo (up to 5 years back)
  4. All existing flows, segments, templates remain — no rebuild needed
  5. Update flow triggers if any use WooCommerce-specific events

Klaviyo migration to Shopify is the smoothest email platform transition — Klaviyo is already Shopify's most popular integration. Most flows work without changes; just reconnect the integration.

If you were on Brevo (WooCommerce plugin)

  1. Install Brevo for Shopify from the App Store
  2. Connect with your Brevo API key
  3. Customer/contact sync resumes automatically
  4. Configure automation triggers for Shopify events (order placed, abandoned cart)

Recommended setup by store size

Early stage / small stores (under 1,000 customers)

Growing stores (1,000–10,000 customers)

Established stores (10,000+ customers)

Enterprise / high revenue stores

Essential email flows to set up on Shopify

Regardless of which platform you choose, set these up first — they drive the highest revenue per email sent:

  1. Welcome series (new subscriber): 3-5 emails over 7-10 days. Brand story, bestsellers, first-order discount.
  2. Abandoned cart/checkout: Shopify tracks abandoned checkouts. 1-2 emails within 24 hours of abandonment. Recovers 5–15% of abandoned checkouts typically.
  3. Post-purchase thank you: Immediately after order. Confirmation, what to expect, review request at day 7–14 after delivery.
  4. Win-back: Customers who haven't ordered in 90+ days. Special offer to re-engage.
  5. Browse abandonment (Klaviyo/Omnisend): Customer viewed a product but didn't add to cart. Reminder email with the product.

Migration checklist: email marketing

The email marketing migration is one where WooCommerce stores often upgrade capabilities in the process. Klaviyo's Shopify integration is more powerful than any WooCommerce email setup — the behavioral trigger data from Shopify (browse events, add to cart, checkout events) enables automations that weren't possible on most WooCommerce configurations.

Migrate your store with k-sync

Connect your WooCommerce store, validate your products, and push to Shopify in minutes. Free for up to 50 products.

Get started free

Related reading

Browse all migration guides