Shopify fulfilment & 3pl integration after WooCommerce (2026)
How to connect Shopify to a third-party logistics (3PL) provider after migrating from WooCommerce — choosing a 3PL, fulfilment API integration, ShipBob, Torchbox, order routing, and inventory sync.
WooCommerce stores using third-party logistics (3PL) providers connected via fulfillment plugins or custom webhooks. After migrating to Shopify, you need to either reconnect your existing 3PL via Shopify's fulfilment API or migrate to a new 3PL that has a first-party Shopify integration. Shopify's fulfilment architecture is more standardized than WooCommerce's — this works in your favor for most integrations.
Shopify's fulfilment architecture
- Fulfillment Service API: Third-party 3PLs register as a Fulfillment Service in Shopify. When an order is placed, Shopify sends fulfilment requests to the registered service. The service tracks inventory and sends tracking updates back.
- Location-based inventory: each fulfilment location (your warehouse, 3PL, retail location) is a separate Location in Shopify. Inventory is tracked per location.
- Order routing: Shopify routes orders to the correct location based on product inventory availability. Manual routing or automated rules.
- Fulfillment webhooks: Shopify sends
orders/fulfilledandfulfillments/createwebhooks — most 3PL integrations use these.
3PL provider selection for Shopify
| 3PL | Location | Shopify integration | Best for |
|---|---|---|---|
| ShipBob | UK, US, EU, AU, CA | Native Shopify app | Growing DTC brands, US-heavy distribution |
| Huboo | UK, EU | Native Shopify app | UK/EU ecommerce, fashion, health |
| Mintsoft (Byrd) | UK, EU | API integration | UK 3PLs using Mintsoft WMS |
| Torchbox | UK | API integration | UK SME ecommerce |
| Zendbox | UK | Native Shopify app | High-growth UK DTC |
| Amazon MCF | UK, US, EU | Amazon MCF Shopify app | Stores also selling on Amazon |
| Shopify Fulfillment Network (SFN) | US, Canada | Native (Shopify-run) | US-based stores with Shopify Shipping |
ShipBob integration (most popular for Shopify)
- Install ShipBob app from Shopify App Store → connect your ShipBob account
- Product sync: ShipBob syncs your Shopify product catalog automatically. Each Shopify SKU maps to a ShipBob SKU.
- Inbound shipments: send stock to ShipBob warehouse via their inbound shipment process. ShipBob receives and puts away stock, updates Shopify inventory.
- Order routing: ShipBob automatically receives new Shopify orders, picks/packs/ships, and updates Shopify with tracking numbers.
- Multi-warehouse: ShipBob distributes inventory across US locations (e.g., Chicago, Los Angeles, New York) to minimize shipping zones/costs.
- Returns: ShipBob handles returns processing — returned items inspected, restocked or disposed.
Huboo integration (UK/EU focus)
- Install Huboo app from Shopify App Store
- Hub-based model: Huboo allocates each merchant their own "Hub" within the warehouse with a dedicated Hub Manager
- Inventory sync: Shopify inventory synced bidirectionally with Huboo WMS
- UK and EU fulfilment: Huboo has UK warehouse + EU warehouse (Netherlands) for DDP EU shipping
- Pricing: per-unit storage + per-order pick/pack/ship fee. No minimum volume for some tiers.
Custom 3PL integration via API
If your 3PL doesn't have a Shopify app, you can integrate via Shopify's Fulfillment Service API:
// 3PL webhook listener (receives orders from Shopify)
// When Shopify creates a fulfillment request, it calls this endpoint
app.post('/webhooks/shopify/fulfillment-create', async (req, res) => {
const { order_id, line_items, destination, tracking_numbers } = req.body;
// Parse line items: SKU and quantity to pick
const pickList = line_items.map(item => ({
sku: item.sku,
quantity: item.quantity
}));
// Send pick request to 3PL WMS API
await threePL.createShipment({
reference: 'SHOPIFY-' + order_id,
recipient: destination,
items: pickList
});
res.status(200).json({ received: true });
});
// 3PL callback: when shipment dispatched, update Shopify fulfillment
async function markShopifyFulfilled(shopifyOrderId, trackingNumber, carrier) {
await shopifyAdmin.post('/orders/' + shopifyOrderId + '/fulfillments.json', {
fulfillment: {
tracking_number: trackingNumber,
tracking_company: carrier,
notify_customer: true
}
});
}
Amazon Multi-Channel Fulfilment (MCF) for Shopify
If you use Amazon FBA, you can fulfil Shopify orders from your FBA stock:
- Install Amazon MCF app from Shopify App Store
- Shopify orders are routed to Amazon MCF which uses your FBA inventory to fulfil them
- Packaging: Amazon branded packaging. If your brand requires unbranded packaging, use a different 3PL for Shopify.
- Cost: MCF fees are separate from FBA fulfilment fees — typically higher per unit than standard FBA
- Inventory sync: MCF app syncs FBA inventory levels to Shopify (reduces Shopify stock when FBA stock allocated/shipped)
Migrating from WooCommerce 3PL integration
- WooCommerce + ShipBob: disconnect WooCommerce → reconnect Shopify via ShipBob app. Historical orders in ShipBob remain; only new Shopify orders flow through.
- Custom WooCommerce 3PL webhook: rebuild as Shopify Fulfillment Service registration + order webhook handler. Port the 3PL API calls.
- Stock on hand at 3PL during migration: coordinate with 3PL on cutover date. Physical stock doesn't move — only the software integration changes. Confirm stock counts match between Shopify and 3PL WMS before going live.
- In-flight orders during cutover: ensure WooCommerce orders that were placed but not yet shipped are fulfilled via WooCommerce fulfilment process or manually added to 3PL. Don't lose orders in the transition.
3PL migration checklist
- Confirm whether existing 3PL has a native Shopify app or requires API integration
- Install 3PL app on Shopify; connect to your 3PL account
- Sync product catalog: map all Shopify SKUs to 3PL SKUs — confirm 100% match before going live
- Set up Shopify location for 3PL warehouse: Admin → Settings → Locations → Add location
- Reconcile inventory: confirm physical stock at 3PL matches Shopify inventory on launch day
- Configure order routing: ensure new Shopify orders route to 3PL (not "self-fulfillment" location)
- Test end-to-end: place test order → confirm 3PL receives pick request → confirm Shopify receives tracking update
- Handle in-flight WooCommerce orders: list all WooCommerce orders pending fulfilment on cutover day and ensure they're processed via existing WooCommerce/3PL flow
- Configure returns process: 3PL returns update Shopify inventory levels automatically (confirm with 3PL)
- Set up inventory alerts: notify when any SKU at 3PL falls below reorder threshold
The most critical day in a 3PL-integrated migration is the cutover day itself. The physical stock hasn't moved — it's still in the 3PL warehouse — but the software integration point is changing from WooCommerce to Shopify. The two most common failure modes: (1) SKU mismatch — Shopify SKUs don't match 3PL SKUs, causing failed pick requests on day one; (2) inventory count discrepancy — Shopify shows different stock levels than the 3PL WMS due to orders that came in during the migration window. Solve both before the domain cutover: export a full SKU map and stock count from both systems and reconcile any discrepancies. The physical stock audit should be the final verification step before switching DNS.
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